EstimateOps is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
Information We Collect
Information You Provide
When you use our contact forms or interact with our website, we may collect:
- Name and email address
- Region or location (if voluntarily provided)
- Message content and inquiries
- Submitted project data or local pricing information
Automatically Collected Information
When you visit EstimateOps, we automatically collect certain information:
- IP address and general location
- Browser type and version
- Device information
- Pages visited and time spent on site
- Referring website or source
Calculator Data
Calculator inputs and results may be temporarily stored in your browser's local storage for your convenience. This data is stored locally on your device and is not transmitted to our servers unless you explicitly save or export results.
How We Use Your Information
We use collected information to:
- Respond to your inquiries and support requests
- Improve our calculators and data accuracy
- Analyze website usage and optimize user experience
- Send important updates about our services (if you've opted in)
- Prevent fraud and ensure website security
Cookies & Tracking
EstimateOps uses cookies and similar technologies to:
- Remember your preferences and saved calculations
- Analyze website traffic and usage patterns
- Improve website functionality and performance
You can control cookies through your browser settings. Note that disabling cookies may limit some website functionality.
Data Sharing & Third Parties
We do not sell, rent, or trade your personal information. We may share information with:
- Service Providers: Trusted third parties who assist in website operation (hosting, analytics, email services). They are contractually obligated to protect your data.
- Legal Requirements: When required by law, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
Data Security
We implement reasonable security measures to protect your information:
- Encrypted data transmission (SSL/TLS)
- Secure server infrastructure
- Regular security audits and updates
- Limited employee access to personal data
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy:
- Contact form submissions: Retained for 2 years or until resolved
- Analytics data: Aggregated and anonymized after 26 months
- Saved calculations: Stored locally on your device until you clear them
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent for data processing
To exercise these rights, contact us at privacy@estimateops.com.
Children's Privacy
EstimateOps is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Users
EstimateOps is operated in the United States. By using our website, you consent to the transfer of your information to the United States, which may have different data protection laws than your country.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last Modified" date. Continued use of the website after changes constitutes acceptance of the updated policy.
Contact Us
For questions about this privacy policy or our data practices, contact:
Email: privacy@estimateops.com
Subject: Privacy Inquiry
Last Modified: January 2025